H.Bloom strives to ensure correct invoicing each month. Your review is required each month to ensure any discrepancies are addressed immediately. In the H.Bloom portal, under the Invoicing tab, you will find each of your invoices and the items on each monthly statement. Please review those to ensure correct payment. Our invoices will auto-approve on the 5th of each month which assumes your review and approval of the payment. Below are terms from our agreement outlining the window for changes:
Once an invoice has been approved by Vendor (auto and manual), the pricing, scope, and quantities detailed therein shall be considered final and not subject to revision by the Vendor. No revisions, adjustments, or retroactive modifications to pricing will be made after approval, except in the case of clear clerical errors identified within [5] business days of approval.
However, H.Bloom reserves the right to retroactively audit and adjust any approved invoice if it is later determined that services billed were not performed, were performed inadequately, or did not meet agreed-upon standards. In such cases, H.Bloom may withhold payment, require reimbursement, or issue chargebacks to recover amounts paid for unverified or unperformed services.