FAQ

What's H.Bloom?
H.Bloom is a luxury botanical service working with both businesses and individual customers across North America. We specialize in high end retail...
Mon, 16 Oct, 2017 at 10:25 PM
What is Portal?
The H.Bloom Portal System is designed to help you navigate every aspect of your H.Bloom orders and services in the most efficient and effective manner. Ple...
Tue, 17 Oct, 2017 at 9:07 AM
How do I log in?
Logging in to Portal Supported Browsers The best browser to use Portal is Google Chrome. You can download Chrome for desktop by clicking here. You...
Wed, 11 Oct, 2017 at 8:57 AM
What do I do when I get an order? (PRINTABLE GUIDE)
Here is a handy printable guide that goes over the steps for H.Bloom orders! Leave it next to your work computer or send a copy to your team.
Mon, 5 Nov, 2018 at 1:55 PM
How do I print my order?
To print out one or more deliveries from Portal in a printer-friendly format, navigate to the All Deliveries tab and pull your deliveries (Click here for in...
Fri, 28 Sep, 2018 at 5:34 PM
How do I upload a photo?
You can upload photos in the All Deliveries tab. First, find the delivery you want to upload a photo to. 1. Navigate to the All Deliveries tab. 2. ...
Tue, 17 Oct, 2017 at 9:21 AM
Where do I find my deliveries?
Q: Where do I find my deliveries? You can search all your deliveries in the "All Deliveries" tab in Portal. Today's Deliveries To v...
Thu, 12 Oct, 2017 at 4:47 PM
Where can I find the H.Bloom catalog?
Q: Where can I find the H.Bloom catalog? 1. Click on the "Catalog" tab. 2. This opens the Catalog as a PDF. 3. By clicking the...
Tue, 17 Oct, 2017 at 9:33 AM
What are the Auto-Acceptance Rules and Workflows?
Subscription Orders Please "REPLY ALL" with "CONFIRMED" to your new subscription emails to accept the order. Starting Monday, Octob...
Fri, 5 Oct, 2018 at 5:18 PM
How do I accept or reject an order?
Q: How do I accept or reject an order? 1. Manage consumer order details and statuses on the "Manage Consumer Orders" tab. You can also manage ...
Mon, 16 Oct, 2017 at 10:34 PM